oxford-college

Certificate II in Business
BSB20107 | CRICOS:067550E

This is a 6 month (20 weeks tuition plus 6 weeks holidays) Business course. International students are required to undertake full-time course work with at least 20 hours/week of classroom attendance. Australian students may choose either a full-time or part-time course.

Target Group The Certificate II in Business course is designed for people who want to gain the basic knowledge and practical skills necessary to work effectively in an office environment and who may wish to continue their studies in business, on completion of the course.

The skills taught in this course include; the use of business technology, preparation of letters, word processing, spreadsheets, workplace safety procedures, team work and customer service.

Vocational Outcomes

The students will gain strong skills in customer service, team work and commuication. Further the students will have a strong understanding of the requirements of the Business environment. Upon completion of this course, the students may undertake Certificate IV in BUsiness, then Diploma of Management, or may find employment in a variety of office and sales related positions.

Entry Requirements

Successful completion of Year 11 or equivalent and appropriate knowledge of English are essential. The College normally requires an overall IELTS score of 5.5 or TOEFL score of 530. However, depending on the student’s country of origin, there are additional English requirements the student may need to meet to obtain a student visa. For more information please check with the Department of Immigration, and Citizenship (DIAC).

Employability Skills Summary

Communication: communicating verbally with clients and colleagues drafting routine correspondence that meets the organisational standards of style, format and accuracy

Teamwork: working in a team environment to promote team commitment and cooperation

Problem Solving: choosing appropriate methods for communication and transferring information dealing with client enquiries and complaints

Initiative and Enterprise: raising occupational health and safety issues with designated personnel

Planning and Organising: planning and organising own work schedule for the day planning the layout of simple documents using appropriate software

Self-management: dealing sensitively with client needs and cultural, family and individual differences obtaining feedback on work performance and identifying opportunities for improvement

Learning: encouraging, acknowledging and acting on constructive feedback from team members using manuals, training booklets and online help to overcome difficulties

Technology: selecting, maintaining and using business technology appropriate to the task

Accreditation

This is a nationally recognised Training Package, and the above qualification will be issued upon successful completion of the course. This course is also approved under the Australian Qualifications Framework (AQF).

Career Pathway (Articulation)

This course is an introductory course in Business. Students who have successfully completed this course and wish to enhance their knowledge in this area, may undertake a Diploma of Business Management.

Teaching methods

All lectures include classroom teaching and hands-on tutorial sessions
- Small class sizes
- University trained lecturers
- Friendly learning environment
- Access to the Internet, computers and modern audio/visual facilities

Assessment Methods

All units are assessed by combined methods including classroom participation and interaction, interviews, presentations, role-play, exams, assignments, projects, case studies.

Integration of Assessment Processes

Assessment of achievement is summative. However, summative assessments of learning outcomes may be accumulated throughout a course of study. Assessment will therefore be integrated into the course delivery and will generally take place at the completion of a unit of work.

Course Progress

For International student, you are bound by Department of Education, Employment and Workplace Relations (DEEWR) and Department of Immigration and Citizenship (DIAC)’s requirements for course progress towards completion of the course on time. Regular reviews of student’s progress are made to ensure that they are progressing in accordance with their particiular course.

Issuing a Qualification and Statement of Attainment

At the end of the course, the College will issue the appropriate Qualification or a Statement of Attationment. This is based on the units of competency successfully completed in according to course rules.

List of Units

NTIS Code - Unit Name

BSBOHS201A - Participate in OHS processes
BSBSUS201A - Participate in environmentally sustainable work practices
BSBWOR204A - Use business technology
BSBITU201A - Produce simple word processed documents
BSBITU202A - Create and use spreadsheets
BSBITU203A - Communicate electronically
BSBWOR202A - Organise and complete daily work activities
BSBCMM201A - Communicate in the workplace
BSBWOR203A - Work effectively with others
BSBIND201A - Work effectively in a business environment
BSBCUS201A - Deliver a service to customers
BSBSMB201A - Identify suitability for micro business

Futher Study

The College provides access to career resources for students. Information and assistance will be provided to students by counsellors, teachers or the Director of Studies regarding further study or employment opportunities. The College has articulation offers from various Universities and Colleges.

Recognition of Prior Learning (RPL)

Actual duration and thus the tuition fee depend on the course requirements that the student needs to undertake. Actual course requirements in turn depend on the relevant prior learning or experience which the student might have already acquired. Under such circumstances the student should contact the College for RPL before enrolling in the course. RPL can only be applied either before the start of the course or within the first week of starting the course.

Overseas students should note that granting RPL may result in the shortening of the actual duration of their course. The College is required to inform the actual duration to visa authorities instead of the duration given earlier. There is a fee for RPL service. Please check with the College for details.

Features Of Oxford College

Location

Conveniently located in the heart of Sydney, Oxford College is well served by an excellent transport system including bus, train and light rail. It is surrounded by shopping centres, restaurants, theatre and sporting facilities.

The Facilities The College provides the comprehensive facilities needed for successful study. In the classroom, we use educational equipment including overhead projectors, audio, video and CD players. Our college facilities include computer centres for both group and individual study.

Flexible Learning and Assessment Procedures

Flexibility

The assessment will be at a time and place specified in advance. The assessment methods are adaptable to any special needs e.g. physical disabilities of students.

Fairness

The assessment will not require skills that are not relevant to the learning outcomes and competencies or that are of a higher level than the learning outcomes and competencies.

Access and Equity Policy

The College supports laws and policies which eliminate discrimination and harassment and promote fair treatment for all. The College recognises the need to:

• identify and remove structural barriers to access and equity in education and training
• encourage the customisation of training delivery to suit the needs of all students and which are sensitive to cultural differences

Provision For Language, Literacy and Numeracy Assessment

Language, literacy and numeracy skills underlie almost all areas of work to some extent. Language, literacy and numeracy competence may be central to satisfactory performance. Language, literacy and numeracy skills underpin all workplace communication and play an important part in the key competencies. The college will provide support for students who lack necessary language, literacy or numeracy skills, through our Specialty Language Centre.

Discipline Policy

Aim

The aim of this policy is to provide a framework in which students can develop the self-discipline necessary to be responsible and effective students in the school community.

Objectives

Students will know and understand the following:
• their rights and responsibilities as students
• the requirements and conditions of student visas

Disciplinary Procedures

Step 1. Students who breach a responsibility for the first time, are spoken to privately by the teacher or counsellor (when asked by the teacher) and the incident is recorded on the student’s file.
Step 2. If the problem recurs, the Director of Studies is notified and then interviews the student. Further notation is made on the student’s file and the guardian will be notified.
Step 3. If the problem continues, the student is sent a warning letter with copies to the:
• Registrar
• Guardian
• Student File

The student is also required to attend an interview with the Director of Studies and the Registrar.

Orientation Procedures

An Orientation session is held immediately prior to the commencement of the course at which students should be advised of the following aspects of the program:
• Levels and units to be studied
• Course dates
• Course costs
• Refund policies
• Attendance requirements
• Assessment methods
• Recognised Prior Learning (RPL)
• Grievance procedures
• Counselling
• Academic Progress
• Further Study

Grievance Procedures

Students are encouraged to discuss any problems initially with the teacher or the counsellor. If the problem cannot be resolved, it is then referred to the College’s Director of Studies or Registrar. If the problem is still not resolved, students may write their complaints to the Chief Executive Officer. In the case where the problem can not be resolved within the College, students may take matters to any of the appropriate external agencies.